Synergy Smart Homes

Frequently Asked Questions

Our Frequently Asked Questions page has all the information you need! Contact us if you have any further questions or would like to learn more about our services.

Frequently Asked Questions

Our Frequently Asked Questions are here to help! Whether you’re considering electrical works, an intruder alarm, rewiring, or smart home upgrades, our FAQs provide clear, practical answers to guide your decision.

At Synergy Smart Homes, we believe in making home security simple, effective, and tailored to your needs. Explore our FAQs and find the best solution for your property today!

A computer screen shows Frequently Asked Questions

We offer flexible and secure payment options for your convenience. We accept all major credit cards, including Visa, MasterCard, and American Express, as well as PayPal and other secure payment methods. For larger projects, we also provide payment plans and bank transfer options to make the process even easier.

We pride ourselves on offering competitive pricing every step of the way. Since every project is unique, we’re always happy to discuss personalised offers and find the best value for your specific needs. Get in touch, and let’s see how we can make your project even more cost-effective!

We’re available Monday to Friday from 9 AM to 4 PM.

For emergencies or after-hours inquiries, you can always reach us through our chatbox, email, or WhatsApp. We’re here to help when you need us most!

Absolutely! Our team is fully licensed, highly qualified, and fully insured, giving you complete peace of mind that all work is carried out to the highest safety and industry standards.

Yes! We offer expert electrical services for residential, commercial, and industrial projects, covering everything from installations and upgrades to repairs and ongoing maintenance. No matter the scale, we deliver tailored solutions to meet your needs.

Yes, we are VAT registered. Unless exempt, VAT is applied to all our services in accordance with current regulations.

Scheduling an appointment with us is easy, and we offer several convenient options depending on the service you need:

  • For testing and certificates, you can book directly through our online calendar.
  • For emergencies and call-outs, simply give us a call at the numbers provided.
  • For initial planning and consultations, reach out by email or fill out our contact form, and we’ll get in touch with you as soon as possible.

We’re here to make the process as smooth as possible for you.

The timeline depends on the complexity of the job. Simple repairs can take a few hours, while larger projects like rewiring or system upgrades may take a full day or longer. We’ll give you an estimated timeframe during the initial consultation.

A burning smell near outlets or electrical devices is a serious warning sign—possibly due to overheating wires or faulty equipment. Turn off the power immediately and call a licensed electrician for an urgent inspection.

Several factors can drive up your electricity bill, including inefficient appliances, excessive device usage, and a lack of energy-saving measures. Upgrading to LED bulbs, using a programmable thermostat, and unplugging unused electronics can help lower costs.

The lifespan of wiring depends on factors like material quality, installation, and home conditions. In general, wiring can last several decades, but older homes may need rewiring after 40–50 years, especially if signs of wear or outdated materials are present.

Basic tasks like changing a lightbulb or replacing a fuse are safe for homeowners, but anything beyond that—such as rewiring or installing security systems, should be handled by a licensed electrician to avoid safety risks and compliance issues.

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